Updated: Nov 11
Working in an Emotionally Demanding Role?
We spend most of our waking hours working.
Many jobs, especially those that require face-to-face or voice-to-voice contact with a customer or client, are very emotionally demanding.
Keeping a cheerful or positive attitude when conversing with an irrational customer or even boss is extremely difficult.
Many service based workplaces have strict rules on staff attitude and behavior (emotional output) while interacting with the customer and/or colleagues.
Question: What areas of your job do you feel could fit the emotional labor label? Do you have employees or are you expected to display a set of emotions for your job? If so, what effects does it have on your home life?
Are you currently experiencing:
It’s important that you learn to work effectively in an emotionally demanding job in order to avoid burnout and the other consequences associated with emotional labor. Below are a few strategies you can implement in your life in order to cope better with your emotionally demanding work.
Take Frequent Breaks
Meditation and Physical Relaxation
Want to learn more? Click on the link below and we will let you know when the next workshop will be: https://www.centralpointis.org/events
Through our workshop you will learn:
Empathy vs Sympathy
How to strengthen your emotional skills
Coping with an Emotionally Demanding Job